At Seva Group Foundation, we are grateful for your generous support. As a charitable trust, donations are used to fund our social and humanitarian initiatives. However, in certain situations, a refund may be considered under the following policy:
What we do with your information?:
When you interact with Seva Group Foundation—such as by making a donation, registering for events, or signing up for updates—we collect personal information you voluntarily provide, such as your name, address, email address, and contact number.
When you visit our website, we may also automatically receive your device’s internet protocol (IP) address to understand browser, device type, and operating system information. This helps us improve your browsing experience.
With your permission, we may occasionally contact you via email to share updates on our activities, events, and fundraising campaigns.
Consent:
By providing your personal information to make a donation, sign up for a program, or request contact, we imply your consent for using it for that specific purpose only.
If we ask for your information for secondary purposes (e.g., newsletters, impact reports), we will seek your expressed consent or provide you an opportunity to decline.
Disclosure:
We may disclose your personal information only if required by law or if you violate our terms and conditions.
Payment Processing:
We use Razorpay for processing donations. Razorpay does not store your card data on their servers. All transaction data is encrypted as per PCI-DSS (Payment Card Industry Data Security Standard) guidelines.
Razorpay and Seva Group Foundation do not retain your payment information after the transaction is complete.
For more details, please refer to Razorpay’s Terms and Privacy Policy at: https://razorpay.com
Third party services:
We may use trusted third-party tools for communication, analytics, or fundraising. These providers collect, use, and disclose information only to the extent required to perform their services.
If you access external links from our website, their privacy practices may differ. We encourage you to review their policies.
Security:
We take reasonable security measures and follow industry best practices to protect your information from unauthorized access, loss, misuse, or alteration.
Cookeis:
Our website uses cookies to maintain user sessions and enhance navigation. These cookies do not identify you personally and are not shared with third parties.
Age of consent:
By using this site, you confirm that you are at least the age of majority in your jurisdiction, or that you are the guardian consenting on behalf of a minor dependent.
Updates to privacy policy:
We reserve the right to update this privacy policy at any time. Changes take effect immediately upon posting. Any significant changes will be communicated on our website.